Re: People's general experience with complaining to abuse@?

From: Adrian von Bidder (no email)
Date: Mon Sep 01 2003 - 10:49:35 EDT


On Saturday 30 August 2003 11:36, Tony Earnshaw wrote:
> People's general experience with complaining to abuse@?

Auto-acks, auto-acks and more auto-acks.

And the occasional deluge of spam when some malicious/clueless/spammer-owned
ISP forwards my email address to a spammer. I am not an abuse desk and I
don't have the time to match up addresses I've complained about with future
spam mails, so I can't really say if my complaints are effective, but
sometimes I see names disappear in DNS.

OTOH I've pretty much given up complaining to all ISPs in .br, .ar, .cn, .kr
about both open relays in their IP space or web sites/DNS hosted there. .bz
was a problem for some time, but I guess enough people have hammered their
registrar, I hardly see any spamvertized domains there anymore. .biz is the
current #1 problem in terms of web sites; attbi.com/comcast.net, rr.com and
rima-tde.net are probably the most frequent origins of spam mails for me. (at
least, when I look at the pflogsumm mail from last week, the most frequent
origin of rejected spam mails).

I've started complaining to any providers who had more than 10 rejected mail
attempts in a week (my server only takes 5000 messages per week as it's
purely for my personal use). I've not received a personal answer to any of
these. OTOH I've not received a 'sorry we can't do anything about that' email
either, so I consider this a success so far. It is clear that a provider
can't kick somebody because of 10 mails I rejected. But if somebody else also
complains, the provider can get a more complete picture about that customer.
At least, this is what I hope.

Greetings
-- vbi








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