RE: Hotmail NOC Contact

From: Jason J. W. Williams (no email)
Date: Wed Apr 02 2008 - 18:13:25 EDT

  • Next message: Raymond L. Corbin: "RE: Hotmail NOC Contact"

    Hi Raymond,

    It's @hotmail.com/@live.com/@msn.com addresses sending to our users. The senders get a 554 error from Hotmail with no description. Our logs on our side are clean, so its a bit of a blackbox. We need some insight from Hotmail's side. Thank you also for the link.

    -J

    ________________________Jason J. W. WilliamsCOO/CTO, DigiTarhttp://www.digitar.com
    Voice: 208.343.8520Mobile: 208.863.0727FAX: 208.322-8522
    E-mail: XMPP/Jabber:

    -----Original Message-----
    From: Raymond L. Corbin [mailto:]
    Sent: Wed 4/2/2008 3:45 PM
    To: Jason J. W. Williams;
    Subject: RE: Hotmail NOC Contact
     
    Try

     

    https://support.msn.com/eform.aspx?productKey=edfsmsbl&ct=eformts

     

    Is it hotmail users sending your users emails that are being rejected, or is it your users sending hotmail emails that end up rejected?

     

    /r

     

    From: [mailto:] On Behalf Of Jason J. W. Williams
    Sent: Wednesday, April 02, 2008 5:31 PM
    To:
    Subject: Hotmail NOC Contact

     

    Hey All,

    Does anyone have a good contact number for the Hotmail NOC? We've got e-mails from Hotmail to some of our customers being returned the Hotmail sender with a 554 error message fairly regularly. Our logs aren't showing any rejections, so we need to talk to Hotmail and find out what the 554 means on their side (there's no error description). Any help is greatly appreciated.

    -J

    ________________________
    Jason J. W. Williams
    COO/CTO, DigiTar
    http://www.digitar.com
    Voice: 208.343.8520
    Mobile: 208.863.0727
    FAX: 208.322-8522
    E-mail:
    XMPP/Jabber:

    !SIG:47f3fe96285631435346667!


  • Next message: Raymond L. Corbin: "RE: Hotmail NOC Contact"





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