Re: Customer-facing ACLs

From: Justin M. Streiner (no email)
Date: Fri Mar 07 2008 - 15:08:51 EST

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    On Fri, 7 Mar 2008, Justin Shore wrote:

    > Do you block any customer-facing egress traffic at all? What about ingress?
    > SMTP, NetBIOS, MS-SQL, common proxy ports (3128, 6588)?
    >
    > What ICMP types do you allow or disallow?

    In my previous life, I worked at a mid-sized ISP. A common practice for
    bridged DSL customers was to block outbound traffic to the various Netbios
    ports, along with a few other ports that were added at the time to keep
    Slammer and friends under control. We also deployed filters through
    RADIUS that covered much of the same ground for dialup and PPPoE DSL users
    and it worked reasonably well.

    I do recall weighing the merits of extending that to drop outbound SMTP to
    exerything except our mail farm, but it wasn't deployed because there was
    a geat deal a fear of customer backlash and that it would drive more calls
    into the call center.

    jms


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