From: Tom Sands (no email)
Date: Wed Mar 05 2008 - 09:01:53 EST
We use Websitepulse and it works well.
We've tried repeatedly to get a more advanced setup with Keynote,
however in the past 8 months we've yet to be able to get anyone to
reliably contact or respond to us. Horrible service, and I guess new
business doesn't matter to them. When we did get a hold of someone,
they mentioned they could support simple ICMP requests.
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Tom Sands
Chief Network Engineer
Rackspace
(210)312-4391
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Thomas Kuehling wrote:
> Am Dienstag, den 04.03.2008, 12:02 -0500 schrieb Darrell Hyde:
>> In light of the recent major outages experienced by XO and Abovenet, I
>> have become very interested in finding a 3rd party vendor to monitor the
>> availability of my network from a variety of locations.
>>
>> I've looked at keynote / redalert, but oddly enough they don't seem to
>> be able to monitor simple ICMP round-trip times - they (or at least the
>> sales folk that I've spoken with) insist on checking the status of a TCP
>> port or the response time of a web server.
>
> Keynote should be able to monitor simple icmp echo requests. Last time i
> worked with their product, i was able either to monitor our network with
> icmp echo requests or measure the performance of our web-farm with
> special URLs.
>
> Anyhow, as i grabbed for any provider for this case, keynote seems to be
> the only good one with reliable values.
>
> Regards
> Thomas
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