RE: Lessons from the AU model

From: Ben Butler (no email)
Date: Tue Jan 22 2008 - 05:34:19 EST

  • Next message: Sean Donelan: "Re: Lessons from the AU model"

    Or even Blue Security.

    -----Original Message-----
    From: [mailto:] On Behalf Of
    Ben Butler
    Sent: 22 January 2008 10:26
    To:
    Subject: RE: Lessons from the AU model

    Hi,

    Regarding Dos filtering, I guess that really depends on whether we are
    talking about completing the attack and filtering in upstream transits,
    or, filtering source / traffic classification within the AS keeping the
    destination alive throughout the attack and utilising WAN/Transit
    bandwidth in the process.

    For me personally, if the first scenario is picked up under the horizon
    of the 95% bill then its a non issue. If the customer wants to ride it
    out themselves with no filtering from us, then it is going to appear on
    their port and hence burst bill for the month. And if the customer
    wants us to upstream source/classify filter traffic to give them a
    sanitized feed while we still incur the traffic - well they either pay
    or get turned off.

    Personally I don't want a Blue Solutions and if the customer were to
    think I am going to filter 24gbps of DoS delivering them a few megs of
    cleaned up traffic and that is all they pay for.... Well, they will be
    getting a P45.

    Dos filtering is expensive and value add and people need to pay fair
    price for things in this world, life is not free / cheap. A lack of
    imagination or focused usage from the IPTv / download brigade - does not
    mean something has lower value just that their business model is flawed
    and they cant afford the tools for the job + then keep all the
    advertising revenue to themselves. Why should access providers be
    giving away Ferraris for less than the manufacture cost of Maxi's (a
    really naff old UK car - http://en.wikipedia.org/wiki/Austin_Maxi)

    There is a UK ISP offering a LLU DSL service (line rental + internet +
    telephone service) for less than the monthly cost of the copper line
    rental from BT - to try and build market share to "pay" for that
    expensive DSLAM rollout by "buying" market share - I do at times wish
    the FDs / marketing / sales people at some of these companies would go
    and sit some basic business studies / accountant / economics classes.

    My 2c.

    Ben

    -----Original Message-----
    From: [mailto:] On Behalf Of
    Alastair Johnson
    Sent: 22 January 2008 09:55
    To:
    Subject: Re: Lessons from the AU model

    Mikael Abrahamsson wrote:
    > Some claim that metering is 50% of cost in the telco industry, and I
    > have no reason to doubt that. Staying out of metering saves money on
    > all levels, less complex equipment, less supportcalls, less hassle
    > with billing.

    I have to agree with this, although the figure is trending downwards.
    Certainly one situation I have seen with ~$200mm in broadband metering
    revenue was spending $80m-ish a year on the various platforms that
    managed metering/rating/billing and the ops cost that went with it.

    The flipside is that I can see products (BRAS/BNG and their associated
    control plane solutions) being developed, launched, and marketed right
    now that make this much easier to manage. If the telephants adopt this,
    then it will reduce their billing cost substantially - although it
    adjusts (disrupts?) their traditional messy OSS/BSS.

    > I am also hesitant regarding billing when a person is being DDOS:ed.
    > How is that handled in .AU? I can see billing being done on outgoing
    > traffic from the customer because they can control that, but what
    > about incoming, the customer has only partial control over that.

    In my experience (NZ & AU) inbound DDoS attacks are usually waived by
    the service provider. This may not apply with all ISPs, but when I
    drove an ISP we did try and protect customers from that form of
    bill-shock.

    aj.


  • Next message: Sean Donelan: "Re: Lessons from the AU model"





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