AS 7018 BGP blackhole / AT&T contact sought

From: Nathan Anderson/FSR (no email)
Date: Tue Nov 06 2007 - 17:42:48 EST

  • Next message: Randy Bush: "Re: bgp protection"

    Hello,

    It seems that this question has been asked here in the past before...

    http://www.merit.edu/mail.archives/nanog/2006-02/msg00173.html

    ...but without a (public) reply. It has been suggested (both in the
    follow-ups to the above and elsewhere) that there are people involved
    with 7018 that are frequent readers here; I'm really hoping one of them
    will take pity on us and either reply here or communicate with me off-list.

    We are in need of an RFC3882-esque method of null-routing /32s on-demand
      on our provider's network before they are sent to us. I can provide
    details of our circumstances if requested. I have been trying to get
    the answer to this question from AT&T MIS support for days now, but have
    gotten nowhere. The telephone support guys won't talk to me about this
    and tell me to use "Life Cycle" / e-mail for this issue. E-mail replies
    from AWMIS are days in coming and not helpful (typically just providing
    me with more hoops that they want to make me jump through), and I'm
    becoming increasingly frustrated with the level of "support" being
    given. All I need is a "yes" or "no" response and, if "yes" is the
    answer, the proper community to use.

    I can provide past e-mail communications, trouble ticket numbers,
    further details...whatever you need.

    I apologize if this is inappropriate for this list; if it is, let me
    know, and I'll take this somewhere else.

    Thanks,

    -- 
    Nathan Anderson
    First Step Internet, LLC
    

  • Next message: Randy Bush: "Re: bgp protection"





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