RE: Yahoo Postmaster contact, please

From: Frank Bulk (no email)
Date: Fri Nov 03 2006 - 21:54:07 EST

  • Next message: Matthew Petach: "Re: Yahoo Postmaster contact, please"

    I have one customer that's been having trouble (not specific to him, all of
    our ISP subs send out via well-known gateways) and the message started off
    with "451 Message temporarily deferred - 4.16.50" and the most recent one
    was "Remote host said: 451 Message temporarily deferred - [190]". When I
    had this problem about 2 weeks ago I could manually initiate a connection to
    any of Yahoo's MX records and get the first error message. After I filled
    out the "Yahoo! Mail Feedback" form on their website
    (http://add.yahoo.com/fast/help/us/mail/cgi_defer/) I get this response four
    days later:

    =======================
    Thank you for contacting Yahoo! Customer Care.

    There appears to have been an incident involving capacity issues within
    our delivery infrastructure. The error message "451 Message temporarily
    deferred - 4.16.50" indicates that our MTAs are currently experiencing
    heavy, unusual traffic. You may retry sending at a later time when you
    see this message.

    However please note that emails from the mail server(s) you are using
    may also have recently become deprioritized due to potential issues with
    its mailings.

    These deprioritizations were temporary but may be re-triggered if the
    sending IP profile continues to be poor. Typically, deprioritizations
    are triggered by bad individual sender or MAIL FROM profiles.
    =======================

    Googling for some of these error codes yields this Yahoo discussion
    (http://tinyurl.com/y3nm6p) of a week ago that talks about greylisting and
    site upgrades, so hopefully this goes away sooner rather than later.

    Regards,

    Frank

    -----Original Message-----
    From: [mailto:] On Behalf Of
    chuck goolsbee
    Sent: Friday, November 03, 2006 3:42 PM
    To:
    Subject: Re: Yahoo Postmaster contact, please

    >Greetings, NANOGers. I've got a mail cluster that's been spooling about
    >50000 messages for the past week or so (with very little drain and
    >traffic passing), and my mail admin reports that attempted contacts to
    >the Yahoo Postmaster are not getting answered. Can someone over there
    >drop me a line off-list, please?

    Welcome to a very NON-exclusive club Matt.

    You are not alone*. It seems as if every other mail server on the
    planet is having the same issue.

    As for an actual human being at Yahoo getting back in touch with you,
    I suspect I'll be refereeing a Flyers** vs Chiefs*** Ice Hockey game
    in hell before that happens. However, if an actual human being
    affiliated with Yahoo does get back to you prior to the Zamboni being
    delivered to the netherworld, please pass them over my way when your
    done with them.

    --chuck

    * http://www.forest.net/support/archives/2006/10/000792.php#000792
    ** http://en.wikipedia.org/wiki/Philadelphia_Flyers#Broad_Street_Bullies
    *** http://en.wikipedia.org/wiki/Slap_Shot_%28film%29


  • Next message: Matthew Petach: "Re: Yahoo Postmaster contact, please"





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