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From: Matthew Black (no email)
Date: Fri Jul 28 2006 - 15:21:52 EDT
On Thu, 27 Jul 2006 09:28:24 -0700
chuck goolsbee <> wrote:
[original message edited for brevity--m.black]
> The fatal flaw in AOL's feedback system is that it is user-generated, and
>users will classify virtually anything as "spam". It is actually quite
>entertaining to skim the scomp feed... ecommerce confirmation/shipping
>notifications, mailing lists they subbed themselves to, personal
>correspondence(!), etc. I have heard that the AOL mail UI puts the "report
>as spam" button right next to the "delete" button, which perhaps accounts
>for the error rate which (at least in our case) exceeds 96%.
I get the AOL feedback for my university and am also quite
amused what their customers consider as spam:
- Notification of acceptance of admission to the university
- Notification of financial aid award
- Personal replies from campus faculty to students
- Confirmation of employment application submission
Someone told me that it's probably a careless error when users
make these mistakes. However, my friend has AOL and when I looked
at his client, the Submit Spam menu choice was nowhere near Delete.
I have to agree with a poster who claimed e-mail is as dead as
citizen's band radio. I better plan for alternative employment.
matthew black
california state university, long beach
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