Re: AOL Mail Problem

From: Simon Waters (no email)
Date: Fri Jul 28 2006 - 03:31:32 EDT

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    On Thursday 27 Jul 2006 17:59, William Yardley wrote:
    >
    > Keeping in mind that they are not only a huge email provider, but also
    > that their user-base is mostly not exactly tech savvy, I think Carl,
    > Charles et al do a pretty good job over there.

    I think Carl moved on to other things in AOL.

    > Dealing with their postmaster team can still take a while sometimes, but
    > they'll generally respond.

    Experience here is that they don't any more. I've got responses, but not via
    postmaster at dot

    They still do simplistic blocks on content, i.e. containing certain types of
    content will cause a message to be rejected outright, without any sort of
    consideration of the other content of the message. I think that is a broken
    model.

    Some sort of port 25 block, but neither a complete block, nor guaranteed
    delivery, but some sort of intermediate proxy. This makes life very hard on
    people who are learning about email, or coming from elsewhere. I think what
    was needed was abuse detection and some sort of walled garden approach, which
    could have dealt with all forms of abuse, not just email.

    I appreciate changing anything at all on that sort of scale is always
    tremendously challenging.


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