From: Jonas Frey (no email)
Date: Thu Jul 27 2006 - 10:23:00 EDT
Hi,
i am very sure that the batterys are dead. APC recommends to change the
batterys every 3 to 5 years. I'd change them every 3 years to be sure.
Its very unlikely that your 6 year old packs are still fully functional.
I had the same symptoms at a customers APC (3000VA) and the battery
packs were dead. Try to locate the packs on ebay, can save quite a bunch
of money (but beware of low quality packs).
Regards,
Jonas Frey
On Thu, 2006-07-27 at 16:07, wrote:
> Hi:
>
> I've had this APC Matrix 5000 with 3 XR battery packs for almost 6 years
> now, and it's generally been rock solid, with lots of uptime when
> needed...the average laod is only around 24%, which probably helps.
>
> At around 1am last night, my network had a power event which brought
> everything down...everything came back up on its own except a customer's
> colo server, which has a dead power supply and one of my servers, which
> had a dead drive in its RAID 1 (the other was ok).
>
> I looked at the UPS menus...status, etc and everything looked 100%, with
> "BAD BATTS 0", 12 hours+ of est runtime, etc. I then decided to run a
> battery test, which I stupidly did without going into bypass mode first
> (kinda thought it would do that automatically), power was interrupted and
> the alarm started beeping with a "BAD BATT" light, after which power came
> back on and it eventually quieted down and looks the same as it did
> before...still "zero bad batteries" in the status menu, 100% etc.
>
> Any clues what the problem is here? Is it the UPS itself, or one of the
> battery packs? If the latter, is there a way to find out which one?
>
> TIA!
>
> James Smallacombe PlantageNet, Inc. CEO and Janitor
> http://3.am
> =========================================================================
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