From: Steve Birnbaum (no email)
Date: Wed Jan 12 2005 - 09:42:39 EST
> 1. Did you try using inoc-dba to contact other Austrian
> providers like ACONET to ask them this question?
Yes. They were very nice and saw the missed call (it was 2-3am at the time)
the next morning and called me back. They gave me some information that
confirmed what we'd been told overnight one we finally found an AT tech.
> 2. After you finally made contact with
> Austrian Telecom, did you tell them about the inoc-dba system
> and direct them to the URL with information about how to get
> connected?
That's actually a good idea. I was rather tired at the time and didn't
think about. I'll raise this with their management when we conduct a
post-mortem tomorrow.
regards,
Steve
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