From: Johannes Ullrich (no email)
Date: Wed Sep 03 2003 - 16:56:10 EDT
> you mean like 'using a computer' ?
hehe... yes! if you insert the word "securely" at the end.
Case in point: I helped my neighbor last weekend to diagnose a printer
issue. Another problem he had was that his computer always "rebooted"
and never "shut down". He just never read/understood the shutdown dialog
and it never ocured to him that the radio buttons do anything.
Its hard these days. But I HIGHLY recommend for everyone to get out of
your server closets, enjoy the sun, and talk to non-techies once in a
while. Or: spend a couple hours answering the front end customer support
calls if you can't remember where you parked your car.
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Johannes Ullrich
pgp key: http://johannes.homepc.org/PGPKEYS
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"We regret to inform you that we do not enable any of the
security functions within the routers that we install."
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